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License Server: Configuration Change



Use this procedure to update the GeneLinker™ license information after a configuration change (such as a new motherboard or hard drive) on the license server computer.



1. Start GeneLinker™. Since the license information is no longer correct, the application will not run. Instead, a message is displayed.

2. Click Edit License Information. The License Information dialog is displayed.


3. If you have not already received your new extended license key, expiry date, and number of floating licenses to support, call Predictive Patterns Software Inc. (PPSI) technical support. The support representative will need the following information from the License Information dialog:

   Using this information, the support representative will provide you with:

4. On the License Information dialog, ensure License Server is selected in the Installation Type list.

5. Enter the new Expiry Date (Year, Month, Day - mixed case permitted).

6. Enter the new 24-digit License Key. Please note that the license keys are case sensitive. Be sure that all letters are typed in upper case.

7. Enter the number of floating licenses to support.

8. Click Save. The dialog closes and the update license information operation is performed. A message is displayed.

9. Click OK.

10. Re-boot the computer. This step is necessary to activate the new license information.


Related Topics:

License Overview

Starting the Program

Contacting Predictive Patterns Software Inc.